Hotel Sarazena – A Favorite for Families in Zermatt
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Key details
About the Hotel
Bahnhofplatz 14, Zermatt, 3920,
-
Steps from the ski lifts
Perfect
9.2
9.9
/10
4.0
4.8
/5
Loved by Hotel Sarazena guests
Amazing views
Super clean rooms
Attentive staff
Delicious breakfast
"Having a hotel right by the train station was super convenient and Zermatt is such a small town so very easy to explore."
Jorge from Canada
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"We all had quiet rooms with a Matterhorn view from the balcony which also overlooked the Gornergrat train station."
TheRelfster from United Kingdom
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"The heated ski store room is a major bonus to ensure shi boots are toasty warm and dry the next day."
Brad from Greece
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Hotel Sarazena in Zermatt - Next to Train Station with Sauna and Matterhorn Views
Location & Access
The hotel is situated directly opposite Zermatt's main train station and adjacent to the Gornergrat Railway. A free shuttle service connects guests to local ski lifts and nearby attractions. Within a one-minute walk, guests find the COOP supermarket and multiple restaurants on Bahnhofstrasse.
Wellness & Relaxation
An on-site sauna is available for guest use after a day of skiing or hiking. The hotel offers a drying room for ski boots to ensure equipment is ready for the next morning. Guests can unwind in the cozy lounge featuring an open fireplace.
Dining & Breakfast
A daily breakfast buffet includes local delicacies such as fresh bread, meats, cheese, and homemade jam. Special diet menus can be arranged upon request, and packed lunches are available for early departures. The hotel bar serves wine, champagne, and other beverages in the lounge area.
Family & Pet-Friendly
Child-friendly policies include baby safety gates and board games available for families. Pets are allowed on request, with designated policies for their stay. The hotel provides a minimarket on site for snacks and essentials.
Rooms & Amenities
Guest rooms come with en-suite bathrooms, cable TV, and tea/coffee making facilities. The hotel offers non-smoking rooms throughout, a lift to upper floors, and daily housekeeping. Express check-in/check-out, luggage storage, and concierge service are provided.
Highlights
Location: Directly opposite Zermatt station, next to Gornergrat Railway
Wellness: On-site sauna and ski boot drying room
Dining: Daily breakfast with local delicacies and special diet menus
“Close to the station and Zermatt's heart, this chalet-style hotel impresses with pristine rooms and Matterhorn views. Breakfast shines with homemade touches, setting a warm tone. Its location makes it apt both for skiers and sightseers, adding to its appeal.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Twin Room
2 persons
25 sq. feet
2 Single beds
Balcony
Bathtub
room details
Single Room
1 person
17 sq. feet
1 Single bed
Bathtub
Heating
room details
Suite Mountain View
2 persons
60 sq. feet
2 Single beds
Mountain view
Balcony
Bathtub
room details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Cycling
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Bar/ Lounge area
Packed lunches
Special diet menus
Children
Cots
Playpen
Board games
Spa & Leisure
Sun terrace
Garden area
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
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Hotel Sarazena Location
Bahnhofplatz 14, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
8 minutes' walk
Local history and the art surrounding the iconic Matterhorn. Features exhibits on mountaineering and free guided tours on weekends.
The Matterhorn
30 minutes' walk
World-renowned mountain, offering breathtaking views and various hiking trails. A must for photography and nature enthusiasts.
Mountaineer's Cemetery
8 minutes' walk
A poignant tribute to climbers who lost their lives in the mountains. Features stone monuments with evocative inscriptions.
Hinterdorfstrasse
8 minutes' walk
Charming street lined with traditional wooden chalets. Offers a glimpse into Zermatt's past and unique photo opportunities.
Adventure Hiking
30 minutes' walk
Varied trails cater to thrill-seekers. Extraordinary views await as you hike towards the Matterhorn and surrounding peaks.
Wellness at Spa & Relaxation
10 minutes' walk
Nearby spa with massages and wellness treatments perfect for relaxation. Reservations recommended for optimal service.
Stefanie's Creperie
6 minutes' walk
Delicious crepes and sweet treats in a cozy atmosphere. Popular for both casual bites and takeout options.
Restaurant Whymper-Stube
5 minutes' walk
Traditional Swiss cuisine in a rustic setting. Try the fondue for an authentic Alpine experience; reservations encouraged.
The Papperla Pub
8 minutes' walk
Lively pub with live music events. A hotspot for locals and tourists, offering a vibrant atmosphere and special themed nights.
Zermatt Cinema
10 minutes' walk
Offers a variety of films in English and German. Perfect for family-friendly entertainment or a night out after dinner.
Tips on navigating the city
City Centre
Zermatt 5 min · 1400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 3 min · 700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.1 mi
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Sarazena provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Languages
English, German, Italian
Number of rooms:
22
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 291 verified reviews
9.5 /10
Perfect
99 %
Recommend
Breakfast
9.2/10
Cleanliness
9.6/10
Comfort
9.5/10
Facilities
9.1/10
Free WiFi
7.9/10
Location
9.6/10
Paid Wi-Fi
8.5/10
Staff
9.6/10
Value for money
8.7/10
Pros
Central location
Clean rooms
Good breakfast
Convenient location
Cons
Grumpy staff
Noisy train
Limited views
Guest reviews
based on 565 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Sarazena
What is the check-in and check-out policy at Hotel Sarazena?
Check-in is at 15:00 and check-out is at 11:00.
How far is Hotel Sarazena from the Zermatt train station?
Hotel Sarazena is located next to the Zermatt train station, approximately 0.5 km away.
What ski facilities are available at Hotel Sarazena?
Guests can utilize a drying room for ski boots at the hotel.
Which restaurants are located near Hotel Sarazena?
Nearby restaurants include Golden India, Excelsior, Grizzly's Bar & Bistro, Darioli, Restaurant Ritti, Gusto Matto, CasaMia, and Viktoria, all within 0.5 km.
What on-site amenities does Hotel Sarazena offer?
On-site amenities include a bar/lounge area, free Wi-Fi, a sauna, and a cosy lounge with an open fireplace.
What are the room amenities at Hotel Sarazena?
Rooms feature an en-suite bathroom, cable TV, free Wi-Fi, and some include a seating area.
Is breakfast available at Hotel Sarazena?
Breakfast is available for an additional charge of 25 CHF per person.
What activities can guests engage in at Hotel Sarazena?
Activities available include skiing, cycling, and hiking.
Does Hotel Sarazena have any family-friendly features?
The hotel offers cribs and baby safety gates for families with children.
What is the nearest airport to Hotel Sarazena?
The nearest airport is Lugano Airport, which is approximately 200 km away.