What is the check-in and check-out policy at Hotel Sarazena?
Check-in is at 15:00 and check-out is at 11:00.
75 photos
Hotel Sarazena – A Favorite for Families in Zermatt
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Key details
About the Hotel
Bahnhofplatz 14, Zermatt, 3920,
- Steps from the ski lifts
Perfect
9.3
9.9
4.0
4.8
Hotel Sarazena: Family-friendly hotel with Matterhorn views, sauna, and ski boot drying room in Zermatt
Amenities
The hotel provides a
Rooms
Guest rooms include en-suite bathrooms and cable TV, with some offering a balcony and direct views of the Matterhorn. Selected units are newly refurbished
Location
Hotel Sarazena sits next to the Zermatt train station and directly opposite the
Wellness
An
Family & Pet Policies
The hotel welcomes families with
Highlights
Location: 30 seconds from Zermatt train station and Gornergrat Railway
Rooms: Selected units with Matterhorn-view balconies and full kitchens
Wellness: Private sauna with steam shower included in stay
Family: Baby safety gates, board games, and kitchen-equipped apartments
Convenience: Free shuttle service and ski boot drying room
“Close to the station and Zermatt's heart, this chalet-style hotel impresses with pristine rooms and Matterhorn views. Breakfast shines with homemade touches, setting a warm tone. Its location makes it apt both for skiers and sightseers, adding to its appeal.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Twin Room2 persons25 sq. feet2 Single bedsBalconyBathtubroom details
- Single Room1 person17 sq. feet1 Single bedBathtubHeatingroom details
- Suite Mountain View2 persons60 sq. feet2 Single bedsBalconyBathtubroom details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Hiking
- Cycling
Guest Parking
- No parking available.
Services
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Children
- Cots
- Playpen
- Board games
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Parquet floor
Show more
Hotel Sarazena Location
Bahnhofplatz 14, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Matterhorn Museum
8 minutes' walk
Local history and the art surrounding the iconic Matterhorn. Features exhibits on mountaineering and free guided tours on weekends.
The Matterhorn
30 minutes' walk
World-renowned mountain, offering breathtaking views and various hiking trails. A must for photography and nature enthusiasts.
Mountaineer's Cemetery
8 minutes' walk
A poignant tribute to climbers who lost their lives in the mountains. Features stone monuments with evocative inscriptions.
Hinterdorfstrasse
8 minutes' walk
Charming street lined with traditional wooden chalets. Offers a glimpse into Zermatt's past and unique photo opportunities.
Adventure Hiking
30 minutes' walk
Varied trails cater to thrill-seekers. Extraordinary views await as you hike towards the Matterhorn and surrounding peaks.
Wellness at Spa & Relaxation
10 minutes' walk
Nearby spa with massages and wellness treatments perfect for relaxation. Reservations recommended for optimal service.
Stefanie's Creperie
6 minutes' walk
Delicious crepes and sweet treats in a cozy atmosphere. Popular for both casual bites and takeout options.
Restaurant Whymper-Stube
5 minutes' walk
Traditional Swiss cuisine in a rustic setting. Try the fondue for an authentic Alpine experience; reservations encouraged.
The Papperla Pub
8 minutes' walk
Lively pub with live music events. A hotspot for locals and tourists, offering a vibrant atmosphere and special themed nights.
Zermatt Cinema
10 minutes' walk
Offers a variety of films in English and German. Perfect for family-friendly entertainment or a night out after dinner.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 25.0 per person.
Pets
Pets are not allowed.
Languages
English, German, Italian
Number of rooms:
22
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Central location
Clean rooms
Good breakfast
Convenient location
Cons
Grumpy staff
Noisy train
Limited views
Guest reviewsShow more reviews
FAQs
About Hotel Sarazena
How far is Hotel Sarazena from the Zermatt train station?
Hotel Sarazena is located next to the Zermatt train station, approximately 0.5 km away.
What ski facilities are available at Hotel Sarazena?
Guests can utilize a drying room for ski boots at the hotel.
Which restaurants are located near Hotel Sarazena?
Nearby restaurants include Golden India, Excelsior, Grizzly's Bar & Bistro, Darioli, Restaurant Ritti, Gusto Matto, CasaMia, and Viktoria, all within 0.5 km.
What on-site amenities does Hotel Sarazena offer?
On-site amenities include a bar/lounge area, free Wi-Fi, a sauna, and a cosy lounge with an open fireplace.
What are the room amenities at Hotel Sarazena?
Rooms feature an en-suite bathroom, cable TV, free Wi-Fi, and some include a seating area.
Is breakfast available at Hotel Sarazena?
Breakfast is available for an additional charge of 25 CHF per person.
What activities can guests engage in at Hotel Sarazena?
Activities available include skiing, cycling, and hiking.
Does Hotel Sarazena have any family-friendly features?
The hotel offers cribs and baby safety gates for families with children.
What is the nearest airport to Hotel Sarazena?
The nearest airport is Lugano Airport, which is approximately 200 km away.
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